626186c077dcbb5b6d533cabb4065925d1d7450aedfe8f8846f3feb38ff1615c
active
contextual
prescribed

Client-side delays that push the engagement timeline by more than 2 weeks (e.g., delayed access provisioning, unavailability of SMEs, deferred decisions) trigger a formal timeline adjustment and may result in a rebooking fee if Zeroth Agents capacity must be reallocated.

Supporting contexts

Rationale

Small team capacity is finite. Extended client-side delays force Zeroth Agents to reallocate engineers to other projects. Rebooking fee (up to 10% of remaining SOW value) compensates for the cost of capacity disruption. This clause is disclosed at SOW signing and almost never invoked.

Effective from: 4/9/2026, 1:27:12 AM

History